Returns accepted up to 7 days after the buyer receives the item. The item(s) must be returned in new condition. Return shipping is paid by the customer. If there is an error made by Bathylogger with the order and a return is needed, Bathylogger will issue a PAID return label. Returns can incur up to a 20% restocking fee. After inspection and testing, refunds will normally be sent within 3 – 14 days of Bathylogger receiving the returned item. A refund may be in the form of a Credit Card Refund or a Bathylogger Check.